Privacy

OneCommander does not collect or transmit users' personal data. The product is built as a privacy-first Windows file manager, and the core desktop experience is not based on ads or behavioral profiling.

This page consolidates the published privacy policy into the current site structure so the public policy, support information, and licensing pages stay easy to find and consistent.

• The Software is designed to respect user privacy and is not intended to transmit users' personal data externally. For its core file-management functionality, the Software may locally cache data, such as folder sizes, thumbnails of files, file paths, and operation logs. This cached data is stored locally on the user's computer and is not transmitted to any external servers. User credentials are not collected, stored, or handled by the Software. User Account Control (UAC) prompts and other authentication processes are managed directly by Windows, maintaining the security of user credentials.
• To keep the Software up-to-date, it automatically checks for new versions at each startup by downloading a 10-byte file https://onecommander.com/versionmsi.txt that contains the latest version number. No data being transmitted.
• The initial activation of the Software's license key involves logging the key via Microsoft's Application Insights to verify its validity. In the pursuit of continuous improvement, the Software may collect crash reports, including stack traces (error message and line numbers where the crash originated) and related diagnostics. This collection is done with the utmost care to exclude personally identifiable information (PII), ensuring that data is sanitized before submission. Application Insights aggregates information such as the most popular theme, layout, font, and similar, so the default options can be updated for new installations. For company licenses, Application Insights and crash logging is disabled by default.
• If the program crashes, a crash report such as a stack trace may be generated and submitted. The report is intended to diagnose the cause of the crash and is not meant to include personally identifiable information.
• Users have the option to access help and other resources through links within the Software About dialog. These links open in the user's default web browser and may lead to webpages that utilize Google Analytics for standard visitor logging. However, this data collection is managed by the destination webpages and is not accessible by the Software or any third parties through it. Websites log the number of visits for the purpose of determining which topics may be confusing for users.

Any feedback, feature request, or ideas sent by email or by using a feedback form become company property. Your email address will not be disclosed or sold to third parties.

OneCommander reserves the right to modify or update this privacy policy at any time.

Last updated: 2026-03-14